Saga Mobile Web App Usability Testing
Duration
May - July 2024
(3 Months)
Project Type
Summer Internship
My Role
UX Researcher
UX Designer
Tools
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Figma
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Jamboard
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Google Form
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Google Sheet
Summary
During the summer of 2024, I joined the Saga Education product creative team as a UX design intern for a three-month internship. I was primarily responsible for two projects:
01 Saga Mobile Web App Usability Testing
I led a usability testing project for an online tutoring mobile app by designing surveys, conducting user interviews, and generating design recommendation reports to gain insights into users’ needs
02 TutorHub Dashboard UX Design
I created user flows, wireframes, and prototypes to visualize design concepts and interactions
I also collaborated cross-functionally with the Product Management, Engineering, and Academic teams to discuss designs and receive valuable feedback and support from them
Background & Goals
01 Project Background
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Saga Education is developing a mobile web app to help tutors take student attendance and dosage while providing in-person tutoring
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The data collected (tutoring recordings and attendance) through the mobile web app will be analyzed to better inform tutors and help them iterate on their future instructional plans
02 Testing Goals
Main Goal
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Understand how tutors will interact with the app while giving tutoring sessions, and identify any product or user experience improvements we can make
Specific Goals
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Understand if the overall user flow is easy for users to follow
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Understand if the current design is intuitive